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RIM denies any problems existRIM has fervently denied experiencing any problems with its service in Europe. A spokesman told Mobile Insight that any disruption over the last weekend was down to planned maintenance. He also stated, "The [recent] US outage is completely unrelated to whatever your reader's problem was." Or rather, still is. Our source is adamant, however, than the problems are very real. He's been forced to provide access to his Blackberry users via a POP3 link. He claims that this is highly unsatisfactory given that passwords and usernames are transmitted as clear text. Previously, it has been possible to provide access to an Exchange server via an https (secure Internet) link and use a certification server to authenticate users. Until now, this has been a viable alternative to installing a RIM BES server. Our source is adamant that RIM had provided no notification to its users of any so-called maintenance, two weeks ago as RIM has alleged. Asked if he had received such notification, our source replied, "there's no chance in hell." There is, of course, absolutely no mention of any recent US outage on the official RIM web site. Instead there's only a company statement which was sent out to 'key' publications.The full Inquirer story ... RIM says there's no problems with European Blackberries |
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